Refund Policy
Refund Policy
Last Updated: 24.02.2026
Overview
At UNSCRL, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Return Period
You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by the receipt or proof of purchase
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Downloadable software products
- Personal care items
- Sale or clearance items
How to Request a Return
To initiate a return, please contact us at [email address] with your order number and reason for return. We will provide you with return instructions and a return authorization if applicable.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within [number] days.
Late or Missing Refunds
If you haven't received a refund yet, please:
- Check your bank account again
- Contact your credit card company (it may take some time before your refund is officially posted)
- Contact your bank (there is often processing time before a refund is posted)
- If you've done all of this and still have not received your refund, please contact us at contact@unscrl.com
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [email address].
Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our refund policy, please contact us:
- Email: contact@unscrl.com
- Address: [your business address]